Q: I have purchased a license from avast! via the web, but the invoice told me I had purchased an MP3Download Manager and other products. How do I get a refund?

A:

You have searched for an antivirus solution via the web (possibly Google) and thought you purchased avast! However, you have received an email invoice, but there is no mention of avast! but other products that you did not order have appeared instead - the amount may also be higher than you thought you were paying.

Regretfully you have been fraudulently charged via a scam website. Quite possibly this website advertised that you were purchasing avast! but this is not what has appeared on your invoice.

Please see this support document to learn more and read our suggested solution.