avast! 2014: Checking whether avast! Antivirus is installed, up to date, and protecting your computer

How to check if avast! 2014 is installed, up to date, and protecting your computer?

When contacting AVAST Technical Support with some functionality issue, you might be asked if avast! 2014 is installed, up to date and working properly. In such a case you are expected to proceed through these simple steps:

How to check if avast! 2014 is installed?

Instructions differs slightly according to which operating system you are using:

  • Windows 8 | Windows 7 | Windows Vista | Windows XP


    Windows 8

    1. On Windows 8 Start Screen or Desktop press simultaneously "Win" + "X" keys on your keyboard and select 'Program and Features' from the menu displayed in the bottom left corner.
      Figure I. A

    2. If avast! 2014 is installed on your computer, you should see 'avast! Premier', 'avast! Internet Security', 'avast! Pro Antivirus' or 'avast! Free Antivirus' in the list of installed programs, depending on your license.
      Figure II. A


    Windows 7

    1. From the Start menu select 'Control Panel'.
      Figure III. A

    2. Under 'Programs', click 'Uninstall a program' if you're using the default Category view,
      Figure IV. A

      ...or click 'Programs and Features' if the Control Panel is switched into the Large/Small icons view.
      Figure V. A

    3. If avast! 2014 is installed on your computer, you should see 'avast! Premier', 'avast! Internet Security', 'avast! Pro Antivirus' or 'avast! Free Antivirus' in the list of installed programs, depending on your license.
      Figure VI. A


    Windows Vista

    1. From the Start menu select 'Control Panel',
      Figure VII. A

      ...or select 'Settings' and then click 'Control Panel' if you're using the Classic Start Menu.
      Figure VIII. A

    2. Under 'Programs', click 'Uninstall a program' if you're using the default Control Panel Home view,
      Figure IX. A

      ...or double-click 'Programs and Features' if the Control Panel is switched into the Classic view.
      Figure X. A

    3. If avast! 2014 is installed on your computer, you should see 'avast! Premier', 'avast! Internet Security', 'avast! Pro Antivirus' or 'avast! Free Antivirus' in the list of installed programs, depending on your license.
      Figure XI. A


    Windows XP

    1. From the Start menu select 'Control Panel',
      Figure XII. A

      ...or select 'Settings' and then click 'Control Panel' if you're using the Classic Start Menu.
      Figure XIII. A

    2. Click 'Add or Remove Programs' if you're using the default Category view,
      Figure XIV. A

      ...or double-click 'Add or Remove Programs' if the Control Panel is switched into the Classic view.
      Figure XV. A

    3. If avast! 2014 is installed on your computer, you should see 'avast! Premier', 'avast! Internet Security', 'avast! Pro Antivirus' or 'avast! Free Antivirus' in the list of installed programs, depending on your license.
      Figure XVI. A

In such a case that avast! 2014 is not present in your system and you want to install it, please read the following instructions:

...and otherwise, if you need to uninstall avast! 2014 read the following article:

How to check if avast! 2014 is licensed (or registered)?

Information about your license status (or registration status, if avast! Free Antivirus 2014 is installed) can by determined as follows:

  1. Right-click on the avast! orange ball icon in the system tray and select 'Subscription information' (or 'Registration information') from the menu,
    Figure I. B

  2. The Your Subscription screen in the avast! user interace will open,
    Figure II. B

    ...where you can check if your Subscription status (or Current status) is ACTIVE (or REGISTERED) and that the expiration date next to Subscription valid till (or next to Current registration will expire on) corresponds to the purchased license (or to your registration).

In such a case that avast! 2014 is not licensed (or registered) yet, please read the following instructions how to insert the license file (or key) into the program:

How to check if avast! 2014 is up to date?

Current version of the Program, Engine and Virus Definitions (VPS) can by determined as follows:

  1. Right-click on the avast! orange ball icon in the system tray and select 'About avast!' from the menu,
    Figure I. C

  2. The About avast! screen in the avast! user interface will open,
    Figure II. C

    ...where you can view information about installed avast! Product, current Program version and Virus definitions version (includes Engine).

In such a case that your avast! 2014 is not up to date, please read the following instructions how to perform the update:

How to check if the system is fully secured by avast! 2014 ?

Current protection status of avast! 2014 can by determined as follows:

  1. Right-click on the avast! orange ball icon in the system tray and select 'Open avast! user interface from the menu,
    Figure I. D

    ...or double-click the desktop icon of installed avast! antivirus software to open the avast! user interface.
    Figure II. D

  2. From the main menu, select ' Status'. If you see that "Everything is good" (in green color), or alternatively that "You are protected", on this screen, it means that your avast! 2014 is up to date and fully protects your computer against a malware.
    Figure III. D

    Otherwise, if you see an "Attention" message (in yellow color) or that "You are unprotected" (in red color) protection status, please click the 'Resolve All' button on the right side to start protecting your system.
    Figure IV. D

If you are still unsure, whether avast! 2014 is really protecting your computer against a malware, please read the following instructions to perform a quick test:

Conditions

avast! Premier 2014
avast! Internet Security 2014
avast! Pro Antivirus 2014
avast! Free Antivirus 2014

Operating systems:


Microsoft Windows 8.1 / Pro / Enterprise
Microsoft Windows 8 / Pro / Enterprise
Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate
Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate
Microsoft Windows XP Home / Professional / Media Center Edition

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