Avast 2015: Checking whether Avast Antivirus is installed, up to date, and protecting your computer

How to check if Avast 2015 is installed, up to date, and protecting your computer

When contacting Avast Technical Support with a technical issue, you should first check if Avast 2015 is installed, up to date and working properly.

How to check if Avast 2015 is installed

Instructions differs slightly according to which operating system you are using:

  • Windows 8 | Windows 7 | Windows Vista | Windows XP


    Windows 8

    1. On the Windows 8 Start Screen or Desktop simultaneously press the Win + X keys on your keyboard and select Programs and Features from the menu displayed in the bottom left corner.
      Figure I. A

    2. If Avast 2015 is installed on your computer, you should see Avast Premier, Avast Internet Security, Avast Pro Antivirus or Avast Free Antivirus in the list of installed programs, depending on your license.
      Figure II. A


    Windows 7

    1. From the Start menu select Control Panel.
      Figure III. A

    2. Under Programs, click Uninstall a program if you're using the default Category view,
      Figure IV. A

      ...or click Programs and Features if the Control Panel is switched into the Large/Small icons view.
      Figure V. A

    3. If Avast 2015 is installed on your computer, you should see Avast Premier, Avast Internet Security, Avast Pro Antivirus or Avast Free Antivirus in the list of installed programs, depending on your license.
      Figure VI. A


    Windows Vista

    1. From the Start menu select Control Panel,
      Figure VII. A

      ...or select Settings and then click Control Panel if you're using the Classic Start Menu.
      Figure VIII. A

    2. Under Programs, click Uninstall a program if you're using the default Control Panel Home view,
      Figure IX. A

      ...or double-click Programs and Features if the Control Panel is switched into the Classic view.
      Figure X. A

    3. If Avast 2015 is installed on your computer, you should see Avast Premier, Avast Internet Security, Avast Pro Antivirus or Avast Free Antivirus in the list of installed programs, depending on your license.
      Figure XI. A


    Windows XP

    1. From the Start menu select Control Panel,
      Figure XII. A

      ...or select Settings and then click Control Panel if you're using the Classic Start Menu.
      Figure XIII. A

    2. Click Add or Remove Programs if you're using the default Category view,
      Figure XIV. A

      ...or double-click Add or Remove Programs if the Control Panel is switched into the Classic view.
      Figure XV. A

    3. If Avast 2015 is installed on your computer, you should see Avast Premier, Avast Internet Security, Avast Pro Antivirus or Avast Free Antivirus in the list of installed programs, depending on your license.
      Figure XVI. A

If Avast 2015 is not installed in your system and you want to install it, read the following instructions:

...or if you need to uninstall Avast 2015 read the following article:

How to check if Avast 2015 is licensed (or registered)

Information about your license status (or registration status, if Avast Free Antivirus 2015 is installed) can by determined as follows:

  1. Right-click on the Avast orange ball icon in the system tray and select Subscription information (or Registration information) from the menu,
    Figure I. b

  2. The Your Subscription screen in the Avast user interface will open,
    Figure II. b

    ...where you can check if your Subscription status is ACTIVE (or Current status is REGISTERED) and that the validity date is correct.

If Avast 2015 is not activated (or registered) yet, read the following instructions how to insert the license file (or key) into the program:

How to check if Avast 2015 is up to date

Current version of the Program, Engine and Virus Definitions (VPS) can by determined as follows:

  1. Right-click on the Avast orange ball icon in the system tray and select About Avast from the menu,
    Figure I. c

  2. The About Avast screen in the Avast user interface will open,
    Figure II. c

    ...where you can view information about installed Avast Product, current Program version and Virus definitions version (includes Engine).

If your Avast 2015 is not up to date, read the following instructions to perform the update:

How to check if the system is fully secured by Avast 2015

Current protection status of Avast 2015 can by determined as follows:

  1. Right-click on the Avast orange ball icon in the system tray and select Open Avast user interface from the menu,
    Figure I. d

    ...or double-click the desktop icon of installed Avast antivirus software to open the Avast user interface.
    Figure II. d

  2. From the main menu, select Overview. If you see that You are protected, it means that your Avast 2015 is up to date and protecting your computer against malware.
    Figure III. d

    Otherwise, if you see an Attention message or that You are unprotected, please click the Resolve All button on the right side to start protecting your system.
    Figure IV. d

If you want to double-check if Avast 2015 is protecting your computer against malware, read the following instructions to perform a quick test:

Conditions

Avast Premier 2015
Avast Internet Security 2015
Avast Pro Antivirus 2015
Avast Free Antivirus 2015

Operating systems:


Microsoft Windows 8.1 / Pro / Enterprise
Microsoft Windows 8 / Pro / Enterprise
Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate
Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate
Microsoft Windows XP Home / Professional / Media Center Edition

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