I redid everything to no avail!
Here is what I did:
1. Uninstalled Avast.
2. Rebooted
3. Removed all startup items
4. Rebooted
5. Closed all programs
6. Installed Avast from the original download
7. Scanned fine but still no resident protection.
When I attempted to start the services manually I got these errors:
iAVS4 control service -> Error 5 access denied
Avast AV -> Error 1068 The dependency service or group failed to start.
On the Avast AV service dependencies two services are listed: RPC and Avast Standard shield support. The RPC is running but
there is no sign of the other service, the Standar Shield Support. Should there be three services listed?
Please note that RPC is running. I have a utility, Diskeeper, that uses RPC and it's working fine.
I've now uninstalled Avent since I can't make it work.
I'll wait any further suggestions.
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Here are my logs related to this in case they prove useful:
Avast logs 19.09.2003 21:37:54 AMDATHLON1800\Carol Lynne 2032 ASWSIMPLE program run information: CaswSimplePos::LoadWindowMove() failed.
Program cannot use Chest client: (null)
--->Description: Virus chest server is not running. RPC communication failed.
Event Logs Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 9/19/2003
Time: 10:11:42 PM
User: N/A
Computer: AMDATHLON1800
Description:
The avast! Antivirus service depends on the avast! Standard Shield Support service which failed to start because of the following error:
Access is denied.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/19/2003
Time: 10:11:42 PM
User: N/A
Computer: AMDATHLON1800
Description:
The avast! Standard Shield Support service failed to start due to the following error:
Access is denied.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/19/2003
Time: 10:10:18 PM
User: N/A
Computer: AMDATHLON1800
Description:
The avast! iAVS4 Control Service service failed to start due to the following error:
Access is denied.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 9/19/2003
Time: 10:06:02 PM
User: N/A
Computer: AMDATHLON1800