Q: A red box has appeared on my screen saying: "Last encountered error: The package is broken." What should I do now?

A: First, try to update the avast! program manually. If the manual update completes successfully, the problem should be fixed and the next time there is an update available, the automatic update should work.
If you are unable to update avast! program manually, the best solution is to reinstall avast! completely (using the current version, downloadable from our website).