avast! SecureLine: FAQ - Connection Issues
avast! SecureLine FAQ - Connection Issues: Internet or Websites/Services
The VPN is not connecting at all. If the VPN is set up correctly, the most common issues are:
If you’re not exactly sure how to adjust this, contact the manufacturer or check out the following article:
Try different VPN Types from the 'Advanced Connect' menu in your VPN client. They may find a way through.
Try different VPN Types from the 'Advanced Connect' menu in your VPN client. It’s possible the one you’re using is being blocked.
Try changing your DNS settings as your ISP or DNS provider may be filtering.
Right-click 'My Computer' and click 'Manage',
Then click Services and Applications',
Then click Services'
In the Services list scroll down and find the "SecureLine" or "Witopia" service.
Right-click on this service and select 'Start'.
The VPN should begin to work with OpenVPN after that
avast! SecureLine Pro
Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate
Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate
Microsoft Windows XP Home / Professional / Media Center Edition
Apple Mac OS 10.4 and above