Avast Free for Education Premium Support

Free for Education participants can add our premium technical support at a special annual rate of only $2 per license (* a minimum annual charge of $200 per institution applies).

Support gives you access to toll-free telephone support, priority emails and remote access assistance. We can help you with any installation, deployment or ongoing queries and problems you may have.

To get Premium Support, log into your Avast Education account (if you are unsure of your log in details, you can reset your password to access your account).

Get Premium Support

How Premium Support compares

Included Premium Support
Access to FAQs Yes Yes
Access to the Avast Forum Yes Yes
Access to the Avast User Guides Yes Yes
Toll-free telephone support Yes
Remote access assistance from our dedicated team Yes
Unlimited priority email support Yes
Remote tutorial training Yes
Assistance with the installation and configuration of the management console Yes
Assistance with client deployment Yes
Assistance with Console configuration (SQL setup) Yes

Support is available 5 day/week, Monday to Friday 6am - 5pm EST.

As much as we would like to, Avast cannot provide free technical support for participating educational institutions, though we can provide limited help from our FAQs, Knowledgebase and user guides.

If you have any questions please contact us