Sales: Changing payment information for Avast orders distributed by NEXWAY

How to change payment information for Avast orders distributed by NEXWAY

When you have automatic renewal service enabled for an Avast order, but your credit card expired or you want to update credit card information, you can do it via the self-service order portal.

This article applies to Avast orders distributed by NEXWAY. For Avast orders distributed by DIGITAL RIVER please read the following article:

If you want to change the payment method for your Avast order with invoice issued by NEXWAY, please proceed as follows:

  1. Check your original order confirmation email for the link to cancel automatic renewal. You are directed to the appropriate order portal.
    If you cannot find the link in your email, please select your region below to visit the correct portal:
    USA | UK | Canada | EU | Brazil

    You will need the login information provided in your order confirmation email.
  2. Fill in your credentials consisting of your email address (as entered when you made the purchase) and the password found in your original order confirmation from NEXWAY after your Avast purchase, and click Sign in below.
    If you cannot find your order confirmation email, but the email address used for your order is still valid, you can use the Forgot your password? link below the password field.
  3. Your Overview page appears. Click the Update payment details button above the list of your current subscriptions.
  4. In the Payment and Billing Details section click Modify Payment Details.
  5. Choose a new payment method: Credit card or PayPal.
    • For a new credit card enter the necessary details. Click the blue button Save Changes to confirm.
    • Or, choose PayPal and click Continue on Paypal. Complete the process on their website.
      Login to your PayPal account, review the information and click Agree and continue.
For Avast orders distributed by DIGITAL RIVER please read the following article:
  • All available Avast software
  • All supported operating systems

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