Avast Passwords: FAQs

Frequently Asked Questions

This article is about Avast Passwords installed on computers with Avast Antivirus. For information about Avast Passwords on mobile devices, please read the following article:

General

Features & Settings

Multiple Devices

Troubleshooting

What is Avast Passwords?

Passwords is an easy to use password manager. It securely stores your sensitive information and enables you to quickly log into your online accounts and complete web forms.

Many browsers offer to store your identity information, however, this is not very secure and can be easily hacked. When you use Avast Passwords you can quickly import any information stored in your browsers, and be sure it is stored with top of the line security.

Which operating systems does Passwords support?

  • Microsoft Windows 10 (any Edition except RT or Starter, 32-bit or 64-bit)
  • Microsoft Windows 8 / 8.1 (any Edition except RT or Starter, 32-bit or 64-bit)
  • Microsoft Windows 7 Service Pack 1 or higher (any Edition, 32-bit or 64-bit)
  • Microsoft Windows Vista Service Pack 2 or higher (any Edition except Starter, 32-bit or 64-bit)
  • Microsoft Windows XP Service Pack 3 (any Edition, 32-bit or 64-bit)
  • Apple Mac OS X 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
  • Apple Mac OS X 10.10.x (Yosemite)
  • Apple Mac OS X 10.9.x (Mavericks)

You can also install and run Avast Passwords on any Android device running Android 4.1 or higher, Apple iPhone, or Apple iPod Touch running iOS 8 or higher. For more information, please read the following article:

What are the major features offered by Passwords?

Passwords offers several features to help you keep track of your passwords and sensitive data.

  • Autofills forms and logins to save you time.
  • Auto-captures passwords whenever you log into a new site.
  • Generates secure passwords for you.
  • Imports your passwords from your browsers.
  • Syncs data for free across devices via your Avast Account.

Is Passwords more secure than storing my passwords in my browser?

Yes. When you store passwords in your browser, they are stored on your device along with the information necessary to decrypt them and are therefore easy to hack. Passwords stores your passwords with a much more secure level of encryption, and protects all your data with a password known only to you, so that your data remains safely hidden from any unauthorized access.

How do I start using Passwords?

  1. Go to Privacy → Passwords.
  2. Create your Master Password.
  3. Click Activate in Google Chrome, and follow these steps in your browser.
  4. Return to the Passwords screen in Avast Antivirus.
  5. Click Activate in Mozilla Firefox, and follow these steps in your browser.
  6. Return to the Passwords screen in Avast Antivirus.

When you activate the Passwords extension, the passwords saved in your browsers are automatically imported to Passwords. If you do not have any passwords saved in your browsers, you need to click Add manually and provide the login details for your online accounts one by one.

For more information read the following article:

After configuring Passwords, you can:

  • Click Analyze passwords to check the strength of your passwords.
  • Click Add account to secure a new account with your Master Password.
  • Click Add note to secure a new note with your Master Password.
  • Importing passwords does not automatically delete them from your browser. When the import is complete, we recommend you manually delete any saved passwords from your browser. For more details, refer to your browser documentation.
  1. Open the Passwords user interface.
  2. Click Start now! to create your passwords vault.
  3. Create your Master Password.
  4. Install the Passwords extension in your browser(s).
  5. Enable the extension in your browser(s) by following the on-screen instructions.
  6. To set additional security options, click the status bar at the bottom of the screen or click Avast Passwords in the Menu bar on the top-left of the screen and select Preferences....

Which browsers are supported?

Passwords is currently available for Google Chrome and Mozilla Firefox, and is included in Avast SafeZone Browser by default.

Currently no extensions are supported in the Microsoft Edge browser. However, Microsoft plans to introduce extension support for Edge in the future.

Passwords is currently available for Safari, Google Chrome and Mozilla Firefox.

If you use Passwords on your Android or iOS device, refer to the following article:

Is Passwords included in all editions of Avast Antivirus?

Passwords is available with all editions of Avast Antivirus, including Avast Free Antivirus. Several basic features are available. For additional features, you can upgrade to the premium version.

Passwords for Mac is available only as standalone application. It is not included in any version of Avast Mac Security.

How can I add or change passwords stored in Passwords?

Passwords recognizes when you enter a new password or login details on a website. It asks automatically if you would like to save the entry.

Alternatively, you can add the details of an account manually on the Passwords screen by following these steps:

  1. Click Add account.
  2. Optionally select a color for the account (this color appears in the account icon), then provide the following details:
    1. Account name: a name that will allow you to easily find and recognize your account.
    2. Web address: the website address of the account, for example, https://www.example.com.
    3. Username: the username (often an email address) that you use to log into the account.
    4. Password: the password that you currently use to log into the account.
    5. Click Save to confirm the data.

To edit or delete previously added account details, follow these steps:

  1. Click an account tile to open the related details.
  2. Click Edit, then:
    • Modify the data for the existing account, and click Save to confirm your changes.
    • Click Delete to completely remove the account.

Passwords recognizes when you enter a new password or login details on a website. It asks automatically if you would like to save the entry.

To view your passwords and edit them manually, follow these steps:

  1. Open the Passwords user interface.
  2. To edit an existing entry, click on the entry in the list.
    To add a new entry, click the plus icon in the top right corner.
  3. Click the confirmation icon to save changes.

How can I import passwords from browsers and other password managers?

Passwords stored in your browsers can be automatically imported during setup for Passwords. In case this fails, or you would like to do so manually, please follow these steps:

  1. Go to Avast SettingsPasswords.
  2. Scroll down to the Import Passwords section, and click Import next to the Do you want to import passwords from your browser?.

Passwords stored in your browsers and in other password managers can be automatically imported during the setup of Passwords. If this method fails, or you would like to import your passwords manually, follow these steps:

  1. Open the Passwords user interface and click the status bar at the bottom of the screen.
  2. Click the Import icon to select a password manager or a browser that you want to import your passwords from.
  3. Follow the on-screen instructions to complete the import.

We recommend to delete passwords from your browsers once they have been successfully imported to Passwords.

How can I export passwords from Avast Passwords?

If you would like to export your passwords from Avast Passwords, follow these steps:

  1. Go to Avast SettingsPasswords.
  2. Scroll down to the Export Passwords section, and click Export next to one of the following options:
    • Do you want export your passwords to a .csv file?
    • Do you want to export your passwords to Google chrome?
    • Do you want to export your passwords to Mozilla Firefox?

Your passwords will be saved in the file with extension .csv.

Currently, there is not a feature to export passwords from Avast Passwords for Mac.

How can I install the Passwords extension in my browsers?

Extensions are installed during setup for Passwords. In case this fails, or you would like to add the extensions manually, follow these steps:

  1. In Avast user interface, go to SettingsPasswords.
  2. Scroll to the section Browser Integration and click Install next to your preferred browser.
  1. Open Passwords and go to the Preferences screen by clicking the synchronization status bar at the bottom of the screen.
  2. Click the Browser tab.
  3. Select the browser for which you want to enable the extension.

How can I generate a secure password?

When you access a page containing a form for creating a password, a Passwords key icon is displayed near the password field. Click this button and select Create a new strong password to automatically generate a secure password. A new password is displayed. If you are satisfied, click OK. The password created is stored automatically for the website.

How can I specify how often my Master Password is required?

In Avast user interface, go to SettingsPasswords and specify how often your Master Password is requested by clicking the orange bars in the Security section.

Please note that if you check the box to lock your Passwords whenever you exit your browser session, you may be required to enter the Master Password more frequently than specified if you want to access data in the password vault.

Open Passwords and click the synchronization status bar at the bottom of the screen. In the Security tab, specify how often your Master Password is requested.

What additional features are available in the premium version?

When you upgrade to premium version of Passwords, you gain additional key features.

One Touch Login allows you to quickly access your data on your PC by simply tapping the screen of your mobile device whenever the devices are in close proximity. This feature saves you hassle while keeping your data secure.

For more information about this feature, please read the following article:

Password Guardian keeps watch over all your stored accounts and notifies you in case a website is breached and your data is compromised. With this quick notice you can take the necessary actions to protect your data.

Currently, Avast Passwords for Mac is available only as a free standalone application without premium features.

Is Passwords available for all my devices?

Passwords is currently available for devices running Windows, OSX, Android and iOS.

For more information about Passwords for mobile devices, please read the following article:

Can I sync passwords for all my devices?

You can sync passwords for all supported devices connected to the same Avast Account. Follow these steps to enable synchronization of passwords from the current device:

  1. Go to Settings → Passwords.
  2. Scroll to Synchronization, and click Turn on synchronization.

You can sync passwords for all supported devices connected to the same Avast Account. Follow these steps to enable synchronization of passwords from the current device:

  1. Open Passwords and click the synchronization status bar at the bottom of the screen.
  2. Go to the Sync & Backup tab, and click Create or connect account.

For detailed instructions to synchronize Passwords data, read the following article:

What is the benefit of connecting Passwords to my Avast Account?

When you connect Passwords to your Avast Account, your information is safely encrypted and ready to synchronize for easy access from any of your connected devices.

Additionally, a backup is created for your Passwords data. The backup can be restored in case you lose access to a device.

For instructions on how to create an Avast Account, please read the following article:

For more information about synchronization and restore, please read the following article:

How can I restore a Passwords backup?

Synchronization enables you to use your Passwords on all of your devices and creates a backup of your password data. If you no longer have access to any of the previously synchronized devices that can authorize your new device, restore a backup of your password data by following the steps in this article:

What should I do if I forgot my Master Password?

We do not store your Master Password locally or on any server, to ensure your privacy. This means that if you forget your main password, unfortunately there is no way to recover or reset it.

Why did Passwords stop autofilling the data in my browser?

The autofill feature needs to be enabled manually after you reboot your computer. If the Passwords extension icon on your browser's toolbar has a red lock , click the icon and type your Master Password to allow the extension to autofill your data.

  • Avast Passwords

  • Avast Premier 17.x
  • Avast Internet Security 17.x
  • Avast Pro Antivirus 17.x
  • Avast Free Antivirus 17.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education
  • Microsoft Windows 8.1 / Pro /Enterprise
  • Microsoft Windows 8 / Pro / Enterprise
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate
  • Microsoft Windows XP Home / Professional / Media Center Edition

  • Apple Mac OS X 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
  • Apple Mac OS X 10.10.x (Yosemite)
  • Apple Mac OS X 10.9.x (Mavericks)

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