Avast Antivirus: Passwords - FAQ

Frequently Asked Questions

This article is about Avast Passwords installed on computers with Avast Antivirus. For information about Avast Passwords on mobile devices, please read the following article:


Features & Settings

Multiple Devices


What is Avast Passwords?

Passwords is an easy to use password manager that is included in Avast Antivirus. This feature securely stores your sensitive information and enables you to quickly log into your online accounts and complete web forms.

Many browsers offer to store your identity information, however, this is not very secure and can be easily hacked. When you use Avast Passwords you can quickly import any information stored in your browsers, and be sure it is stored with top of the line security.

Passwords also offers many other useful and convenient features to help you manage your passwords across all your devices, and with Passwords Premium, you can unlock even more features.

What are the major features offered by Passwords?

Passwords offers several features to help you keep track of your passwords and sensitive data.

  • autofills forms and logins to save you time.
  • Auto-captures passwords whenever you log into a new site.
  • Generates secure passwords for you.
  • Imports your passwords from your browsers.
  • Syncs data for free across devices via your Avast Account.

Is Passwords more secure than storing my passwords in my browser?

Yes. When you store passwords in your browser, they are stored on your device along with the information necessary to decrypt them and are therefore easy to hack. Passwords stores your passwords with a much more secure level of encryption, and protects all your data with a password known only to you, so that your data remains safely hidden from any unauthorized access.

How do I start using Passwords?

  1. Go to Passwords → Overview in the top menu.
  2. Create your Main Password.
  3. Click the links displayed to download the Passwords extension for your browser(s).
    Your browser(s) automatically open for you to complete the steps to enable the extension.
  4. Enable the extension in your browser(s) by following the instructions displayed.
  5. Optionally, go to Settings → Passwords to set additional security options.

See the following article for more information:

Which browsers are supported?

Passwords is currently available for Google Chrome and Mozilla Firefox, and is included in Avast SafeZone Browser by default.

Currently no extensions are supported in the Microsoft Edge browser. However, Microsoft plans to introduce extension support for Edge in the future.

If you use Passwords on your Android or iOS device, refer to the following article:

Is Passwords included in all editions of Avast Antivirus?

Passwords is available with all editions of Avast Antivirus, including Avast Free Antivirus. Several basic features are available. For additional features, you can upgrade to the premium version.

How can I add or change passwords stored in Passwords?

Passwords recognizes when you enter a new password or login details on a website. It asks automatically if you would like to save the entry.

To view and edit your passwords manually, go to Passwords → Passwords. To edit an existing entry, simply click on it in the list. To add a new entry, click Add website in the top right corner. Click Save and your changes will take effect.

How can I import passwords from browsers?

Passwords stored in your browsers are automatically imported during setup for Passwords. In case this fails, or you would like to do so manually, please follow these steps:

  1. Go to Avast SettingsPasswords.
  2. Scroll down to the Import Passwords section, and click Import.

It is recommended to delete passwords from your browsers once they have been successfully imported to Passwords.

How can I export passwords from Avast Passwords?

If you would like to export your passwords from Avast Passwords, please follow these steps:

  1. Go to Avast SettingsPasswords.
  2. Scroll down to the Export Passwords section, and click Export.

Your passwords will be saved in the file with extension .csv.

How can I install the Passwords extension in my browsers?

Extensions are automatically installed during setup for Passwords. In case this fails, or you would like to do so manually, please follow these steps:

  1. In Avast user interface, go to SettingsPasswords
  2. Scroll to the section Browser Integration and click Install next the appropriate browser

How can I generate a secure password?

When you access a page containing a form for creating a password, a Passwords key icon is displayed near the password field. Click this button and select Create a new strong password to automatically generate a secure password. A new password is displayed. If you are satisfied, click OK. The password created is stored automatically for the website.

Can I specify how often my Main Password is required?

When you go to settings for Passwords you can specify how often your Main Password is requested by clicking the orange bars in the Security panel. Select from twice per day, once per day, once per week, or at reboot.

Please note that if you check the box to lock your password vault whenever you exit your browser session, you may be required to enter the Main Password more frequently than specified if you want to access data in the password vault.

What additional features are available in the premium version?

When you upgrade to premium version of Passwords, you gain additional key features.

One Touch Login allows you to quickly access your data on your PC by simply tapping the screen of your mobile device whenever the devices are in close proximity. This feature saves you hassle while keeping your data secure.

For more information about this feature, please read the following article:

Password Guardian keeps watch over all your stored accounts and notifies you in case a website is breached and your data is compromised. With this quick notice you can take the neccessary actions to protect your data.

Is Passwords available for all my devices?

Passwords is currently available for devices running Windows, Android and iOS.

It is not currently supported for Mac systems, but a Mac version is planned for a later release.

For more information about Passwords for mobile devices, please read the following article:

Can I sync passwords for all my devices?

You can sync passwords for all supported devices which are connected to the same Avast Account. To enable synchronization of passwords from the current device, go to Settings → Passwords and scroll to Synchronization. Click the button Turn on synchronization.

For detailed instructions to synchronize Passwords data, please read the following article:

What is the benefit of connecting Passwords to my Avast Account?

When you connect Passwords to your Avast Account, your information is safely encrypted and ready to synchronize for easy access from any of your connected devices.

Additionally, a backup is created for your Passwords data. The backup can be restored in case you lose access to a device.

For instructions on how to create an Avast Account, please read the following article:

For more information about synchronization and restore, please read the following article:

What should I do if I forgot my Main Password?

We do not store your Main Password locally or on any server, to ensure your privacy. This means that if you forget your main password, unfortunately there is no way to recover or reset it.

Why did Passwords stop autofilling the data in my browser?

The autofill feature needs to be enabled manually after you reboot your computer. If the Passwords extension icon on your browser’s toolbar has a red lock , click the icon and type your Main Password to allow the extension to autofill your data.

Can I import my data stored in EasyPass to Passwords?

Yes, you can import your login data from EasyPass to Passwords. Open the Avast user interface and go to Settings → Passwords. Scroll down to the Import Passwords section and click the Import button next to the Do you want to import passwords from Avast EasyPass? option. In the new window click Start now and follow the tutorial.

For more information please read the following article.

  • Avast Passwords

  • Avast Premier 12.x
  • Avast Internet Security 12.x
  • Avast Pro Antivirus 12.x
  • Avast Free Antivirus 12.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education
  • Microsoft Windows 8.1 / Pro /Enterprise
  • Microsoft Windows 8 / Pro / Enterprise
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate
  • Microsoft Windows XP Home / Professional / Media Center Edition

  • Android OS

  • iOS

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