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Premium Remote Control

Troubleshoot client issues quickly and securely without leaving the comfort of your desk.

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Keep your clients’ business running its best.

With Premium Remote Control, you can quickly and safely connect to a client’s machine and help resolve issues in real-time – saving you time, money, and headaches.

Our Premium Remote Control is included with Managed Workplace - no extra license or cost. Download the datasheet to learn how Premium Remote Control saves you time and money.

Premium Remote Control Features

Remote Administration

Remotely connect to any computer to install new software, troubleshoot issues, switch users, and more.

System Information

See vital information about the remote system’s hardware and software, such as CPU, memory, data drives, and more.

File Transfer

Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.

Session Recording

One-click recording lets you capture your session for follow-up or training purposes.

Maximum Security

Complete end-to-end encryption keeps the remote connection safe and secure.


Our full-featured chat client helps you stay in touch with your customers as you troubleshoot their issues.

Remote monitoring and management made easy.

Keep your clients’ business running smoothly with award-winning endpoint protection, premium remote control, and complete network management delivered through the Managed Workplace RMM platform. Start your free trial or view a demo today.

On-Demand Webinar

MSP Master Series - Trends in Managed Services

Get insight on where the market is now for MSPs, what businesses are looking for and what you need to offer to win more managed services sales.

On-Demand Webinar

MSP Master Series: How to Position and Sell Managed Services

Learn what successful MSPs are doing to improve their close ratio and increase their average deal size to win more clients and grow bottom line profits.

White Paper

Top 10 Reasons Why Everyone Wants to be an MSP

Becoming an MSP carries great responsibility and great opportunities to grow your business. Learn how to leverage those opportunities and make the move to managed services.