Extra benefits at no extra cost
By simply keeping ‘Auto-renew’ as your payment option when purchasing Avast Premium Security, you also receive our Stay Safe Virus Guarantee. That way, if your device becomes infected with a virus that we’re unable to fix, you’ll get your money back!
Here’s how to make sure you’re receiving the Stay Safe Virus Guarantee, and how to use it:
1. Keep Auto-renew
Terms & Conditions
2. Software installed
3. Call our helpline
4. Remote connect
So, give yourself the extra peace-of-mind with our Stay Safe Virus Guarantee.
You may still be wondering...
What is the Stay Safe Virus Guarantee?
Am I eligible for the Stay Safe Virus Guarantee?
- Avast Premium Security (Windows), Avast Security Premium (Mac), Avast Mobile Security Premium (Android or iOS)
- Avast Ultimate or Avast Ultimate VIP (Multi-device, Windows, Mac, or Android)
NOTE: When you purchase an Avast subscription via the official Avast website, auto-renewal payment is enabled by default unless you manually unsubscribe from future renewals.
For information about your Avast subscriptions, refer to the following article:
Managing subscriptions via your Avast Account
Why don't I get the Stay Safe Virus Guarantee for my other Avast products?
How much does it cost?
Do I need to cancel the Stay Safe Virus Guarantee if I cancel my Avast Premium Security subscription?
Where can I learn more about the Stay Safe Virus Guarantee?
How do I get help?
- United States and Canada: +1-855-746-4118
- Great Britain: +44 808 169 2289
- Australia: +611 800 194 410