How to contact ALWIL Software a.s.

There are a number of different ways to contact ALWIL Software, depending on your specific needs.

Before contacting us, please check our online Support Center by clicking on http://support.avast.com

In the Knowledgebase section, you can find the answers to many common questions, and this may be the quickest and simplest way to resolve your particular query.

You can also use the Support Forums where you may be able to find information placed there by other users who have experienced and possibly already resolved the same issue. Here you can also interact directly with other users.

If you are still unable to resolve your query, please write to us using the contact details below; this will ensure your email is correctly routed to the appropriate person.

Contact details

For queries of a technical nature, please use the "Submit a ticket" option in the Support Center to send us your question. You may need to register first, but this should not take more than a few seconds. 

If you are interested in purchasing avast! products, our online price calculator can help you to generate a quote, or visit our online shop at share*it to make a direct purchase. If you need to contact us directly with a sales related question, please email: sales@avast.com.

For queries of a general nature, please write to info@avast.com.
(Please do not use this address for technical questions as we will not be able to answer them.)

To send us information about suspected virus/malware files, please use virus@avast.com.

For website related questions, please use webadmin@avast.com.

By Telephone

ALWIL Software a.s. Sales: (+420) 274 005 777.
ALWIL Software a.s.: (+420) 274 005 666.

By Fax

ALWIL Software a.s. Sales: (+420) 274 005 888.
ALWIL Software a.s.: (+420) 274 005 889.

By Post

registered in the Commercial Register, administrated by the Municipal court in Prague, section B, file number 11402

Registration Number: 27636917
VAT Number: CZ27636917