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Avast Academy Privacy Browser How Do I Remove Ask Toolbar?

How Do I Remove Ask Toolbar?

Increasingly recognized as malware, the Ask toolbar is a search tool that is regularly bundled and offered along with other products during installation. The Ask toolbar changes your browser homepage and replaces your default search engine without permission. 

How_do_I_remove_Ask_toolbar-Hero

Additionally, it can cause your browser to slow to a crawl and trigger redirected searches or failed keyword searches. These inconveniences make it easy to see why it’s in your best interest to remove the toolbar from your device.

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This article contains

    In some cases, a “bad” add-on can’t be removed directly via the browser menu, because removal is blocked by an add-on protector.

    How do I recognize that an Ask add-on has been installed on my browser?

    Toolbar

    Ask ToolbarNote: There are several types of Ask toolbars available. Depending on the browser and the add-on version, a “New Tab” extension may also be included.

    Manual Removal Guide

    Follow our manual removal guide for Chrome browser, Firefox browser, and Internet Explorer browser.

    Chrome browser (v43)

    1. Start your Chrome browser via the program folder or the program icon on your desktop.

    2. Go to the browser menu in the top right corner and select “Settings.”

      Toolbar Settings
    3. Select “Extensions.” Alternatively, you can open the URL chrome://extensions directly via the browser bar.

      Toolbar Extensions
    4. Once there, you should find the “Ask” and/or “Search App by Ask” add-ons in the extensions list.

    5. To remove them, simply click on each recycle bin on the right.

      Search App by Ask

    6. Confirm removal in the dialog box by clicking "Remove."

      Toolbar Search App by Ask - Removal Confirm
    7. That's it. The deleted extensions should no longer be listed.

      Deleted extensions

    Firefox browser (v38)

    1. Start your Firefox browser via the program folder or the program icon on your desktop.

    2. Go to the browser menu in the top right corner and select “Add-ons.”

      Toolbar Add-ons
    3. Select “Extensions.” Alternatively, you can open the URL about: addons directly via the browser bar.

      Extensions - browser bar
    4. Once there, you should find the “Ask” and/or “Search App by Ask” add-ons in the extensions list.

    5. To remove them, just click “Remove” on the right.

      Search App by Ask - Remove
    6. Confirm removal by clicking “Restart now.”

      Restart now
    7. After the browser restarts, the deleted extensions should no longer be listed.

      Extensions should not be listed

    Internet Explorer browser (v9+)

    Note: In Internet Explorer, installed add-ons can be disabled, but not completely removed.

    1. Start your Internet Explorer browser via the program folder or the program icon on your desktop.

    2. Go to the browser menu in the top right corner and select

      Manage add-ons

         “Manage add-ons.”

    3. In the “Toolbars & Extensions” section, find the “Ask” and/or “Search App by Ask” add-ons.

      Toolbars and Extensions
    4. Select those add-ons in the extension list.

      Search App by Ask

    5. To disable the add-ons, click “Disable all” in the bottom right corner.

      Disable all

    6. That’s it. The disabled extensions should no longer be listed in your browser.

      Disable extensions