Sales: Changing payment information for Avast orders distributed by DIGITAL RIVER

How to change payment information for Avast orders distributed by DIGITAL RIVER

When you have automatic renewal service enabled for an Avast order, but your credit card expired or you want to update credit card information, you can do it via the Avast Customer portal.

This article applies to Avast orders distributed by DIGITAL RIVER. For Avast orders distributed by NEXWAY please read the following article:

If you want to change the payment method for your Avast order with invoice issued by DIGITAL RIVER (see order confirmation), please proceed as follows:

  1. Open the following page on the Avast website:
  2. Enter your order number and password from the order confirmation e-mail you received from DIGITAL RIVER, ...or alternatively use the lower form fields and fill in your e-mail address and the last 5 digits of the credit card used for the purchase. Click Find order below.
    You can find your order number and password in the order confirmation e-mail you received for your Avast product purchase.
  3. This takes you to the Order Details page with a list of purchased items. Click Manage subscription next to the Avast product for which you want to change Payment information.
  4. Click Edit Payment Information in the Account information section of the Subscription Details page.
  5. Click Edit to change existing credit card information or click Add new payment method to add a completely new credit card.
  6. Enter your card details and click Submit to confirm.
  7. You can set the payment method as default by clicking Save as default below it. If previous credit card expired, it is necessary to set the new credit card as default.
For Avast orders distributed by NEXWAY please read the following article:
  • All available Avast software
  • All supported operating systems

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