Avast Antivirus: SafeZone Browser - FAQs

Frequently Asked Questions

General information

Features & Extensions



What is SafeZone Browser?

SafeZone Browser is a web browser with built-in privacy features from Avast. It can be accessed directly from the Avast Antivirus user interface from the Tools menu. Rather than adding the Avast Online Security and other add-ons to secure your regular browser, you can use a browser designed with safety features built-in. There is no need to install additional privacy extensions and features. For maximum security, 3rd party extensions are blocked. SafeZone Browser combines convenience with security with these features and more:

  • Security provided by integrated anti-malware layers
  • Specialized browsing modes for safe transactions and protection from unsafe content
  • Convenient video downloads
  • Price comparison on trusted shopping sites
  • Ad-blocking
  • Filters that block pages with poor reputations

How can I get SafeZone Browser?

SafeZone Browser is included when you install the latest version of Avast Antivirus Antivirus. A shortcut icon appears on your desktop by default.

If you have already installed Avast Antivirus, but SafeZone Browser does not appear to be installed on your PC, make sure you have restarted your computer to complete the installation. If it still does not appear you can add SafeZone components to Avast as described in the following article:

How can I open SafeZone Browser?

In the latest version of Avast Antivirus, you can no longer access SafeZone Browser from the Avast user interface. Instead, open the browser by double-clicking the SafeZone Browser icon on your desktop.

For additional protection while you shop or bank online, we recommend you use the Bank Mode feature of SafeZone Browser. You can enable Bank Mode in the following ways:

  • Right-click the Avast icon in your system tray and select Run Bank Mode.
  • Double-click the SafeZone Browser icon on your desktop and, when the browser opens, click the credit card icon next to the address bar.

How does SafeZone Browser protect my privacy?

SafeZone Browser gives you the option to open banking sites in Bank Mode (previously known as Pay Mode), a virtual desktop which acts as a safe and clean computer within your real computer. Bank Mode isolates your browsing session and protects it from keyloggers and other potential malware or spyware. In Bank Mode you can be sure that your financial transactions are safe and your activities are not being tracked.

Additionally, SafeZone Browser includes Online Security as an embedded add-on to detect security threats.

What add-ons are included with SafeZone Browser?

By default SafeZone Browser comes with Online Security, Ad Blocker, Passwords, Video Downloader, and Safe Price add-ons. Click the Settings icon (three dots) in the top right corner to enable or disable specific add-ons. Enabled add-ons are green, while disabled add-ons are grey.

What is Online Security?

Online Security is an embedded add-on that detects security threats such as malware, phishing, and bad reputation sites.

What is Ad Blocker?

Ad Blocker is a built-in feature to block advertisements based on community monitored lists.

What is Video Downloader?

Video Downloader allows you to easily download video and audio content from your favorite sites - YouTube, Vimeo, DailyMotion, Facebook, Instagram and more.

What is SafePrice?

SafePrice is an add-on from Avast. It monitors well-known shopping platforms to help you find better offers on products you search for. Find the best price while ensuring that your results are from trusted sellers.

This feature can be enabled or disabled according to your preferences.

What is Passwords?

Passwords is an easy to use password manager as part of Avast Antivirus. This new feature stores your sensitive information securely and allows you to quickly log in and fill forms.

Passwords also offers many useful and convenient features to help you manage passwords across all your devices.

For more information about Passwords, please read the following article:

What happened to Pay Mode?

Pay Mode is now known as Bank Mode. Bank Mode has the same functionality as Pay Mode, with a few extra features to further privatize your banking and shopping transactions.

What is Bank Mode?

Bank Mode, formerly known as Pay Mode, provides a virtual desktop which acts as a safe and clean computer within your real computer. This protects against a potentially hijacked host or network and prevents keyloggers and network-based eavesdropping from capturing any of your data.

To open Bank Mode:

  1. Click the credit card icon in the top-right corner of the SafeZone Browser screen.
  2. In the new window that opens, enter the website you want to visit into the search field.

To switch between the virtual desktop and SafeZone Browser, click Switch back in the bottom-left corner of the screen. Bank Mode continues to run in the background and can be easily re-visted by clicking the yellow Bank Mode button. To turn off Bank Mode completely, click the red power button in the bottom-right corner of the screen.

How do I pin applications to the Bank Mode taskbar?

Bank Mode, formerly known as Pay Mode, creates a virtual desktop for you to perform your banking and shopping transactions. To add your favorite applications to the Bank Mode taskbar:

  1. Click the plus sign at the bottom of the screen.
  2. Select your favorite application (.exe file) from File Explorer and double-click it.
  3. Click Add in the Add Application window that appears.

To remove an application from the Bank Mode taskbar, right-click the application's icon and select Unpin this program from the task bar.

How do I configure Bank Mode to open automatically?

You can configure SafeZone to open certain banking and shopping sites automatically in Bank Mode.

When you type a URL associated with a banking or shopping site into SafeZone Browser, a notification bar may appear. Select Turn Bank Mode on automatically for this site. If a notification bar does not appear for a banking URL, continue to your banking site and navigate to the login page. The notification bar should then appear.

What is an incognito window?

Incognito windows are private browsing windows that erase any browsing data once you close them - history, image cache, passwords, everything. You can browse more comfortably on public computers knowing your browsing activity and passwords are removed when you close the incognito window.

How can I control settings for SafeZone Browser?

All settings for the secure add-ons in SafeZone Browser are managed in the Settings screen. Click the Settings icon (three dots) in the top right corner and then select All settings. Click the tabs on the left side of the screen to view your settings options in each category.

How can I add a browsing filter list?

Browsing filters can keep out harmful or unwanted content by blocking sites which have been identified by the community-based EasyList. To enable filters:

  1. Click the Settings icon (three dots) in the top right corner and then select All settings.
  2. Select SafeZone Add-ons in the sidebar. Tick the box next to a filter in the list, or select a filter from the drop-down menu and click Add.
  3. You can also filter out specific sites in the field for Add your own filter. To add a single item to the filter list, enter the URL of a website or domain you want to block and click Add.

How can I whitelist certain URLs or domains?

To browse trusted pages, you can add URLS to a whitelist. This makes exceptions to websites which would otherwise be blocked by an enabled filter. Manage whitelisted URLs in Settings → SafeZone Add-ons.

How do I change the browser's language?

You can set your language preference in the Settings page:

  1. Click the Settings icon (three dots) in the top right corner and then select All settings.
  2. Click Browser in the sidebar.
  3. Under Languages, choose your language from the drop-down menu.

How do I delete items from my browsing history?

To delete items from your history:

  1. Click the Settings icon (three dots) in the top right corner and then select History.
  2. Hover over any entry and click the X that appears on the right.

To delete all browsing history, including cookies and more, click the Clear Browsing Data... button on the top-right of the page.

How do I make SafeZone Browser my computer's default browser?

To set SafeZone Browser as your default browser:

  1. Click the Settings icon (three dots) in the top right corner and then select All settings.
  2. Click Browser in the sidebar.
  3. Under Default browser, click the button Make Avast SafeZone my default browser.

How can I import bookmarks and settings from other browsers?

SafeZone browser allows you to import browsing history, bookmarks, saved passwords, cookies, and more from your other browsers. If you want a more seamless experience between your browsers, importing browsing data can catch SafeZone up with what you've been doing in other apps.

To import browser data:

  1. Click the Settings icon (three dots) in the top right corner and then select All settings.
  2. Click Browser on the sidebar.
  3. Under Default browser, click the Import Bookmarks and Settings... button.

You can import browser data from the old SafeZone Browser as well as Google Chrome, Firefox, Internet Explorer, and Opera. Select the data you want to import and click Import.

If your preferred browser is not listed or if you require more information about importing bookmarks, read the following article:

How can I change the default search provider?

To customize search provider:

  1. Click the Settings icon (three dots) in the top right corner and then select All settings.
  2. Click Browser on the sidebar.
  3. Under Search, select the preferred search provider from the drop-down menu.

The changes are applied to the start page as well as the shortcuts page.

What if Bank Mode does not load properly?

If Bank Mode does not load properly, try restarting SafeZone Browser.

If you continue to have trouble loading Bank Mode, please update your Avast to the latest version and restart your PC.

To update Avast:

  1. Go to Settings (gear icon) and select Update from the side menu.
  2. Click Update in the Program section.
  3. When the update is complete, restart your PC.

I use Avast Free Antivirus - Why did SafeZone Browser appear on my desktop?

SafeZone Browser was originally a premium feature of Avast Antivirus, however Avast has decided to make this feature available to all users for free. SafeZone Browser may appear on your desktop as a result of an automatic update given to our Avast Free Antivirus users.

How do I uninstall SafeZone Browser?

You can remove SafeZone Browser from Avast Antivirus through the Avast Setup wizard, where it is listed as a program component. For detailed instructions on how to access the Avast Setup wizard and how to add or remove program components, please read the article below:

Why don't I have SafeZone Browser in my version of Avast?

Avast is actively working to provide SafeZone Browser to all of its users. This process takes time and is done in phases, so while this feature will be available for all Avast Antivirus users, it may not be installed on your desktop. If you want to get SafeZone Browser immediately, please follow the steps below:

  1. Uninstall your current version of Avast Free Antivirus. For detailed uninstallation instructions, read the article below:
  2. Download and install the latest version of Avast Free Antivirus. For detailed installation instructions, read the article below:
  • Avast SafeZone Browser

  • Avast Premier 17.x
  • Avast Internet Security 17.x
  • Avast Pro Antivirus 17.x
  • Avast Free Antivirus 17.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education
  • Microsoft Windows 8.1 / Pro / Enterprise
  • Microsoft Windows 8 / Pro / Enterprise
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate
  • Microsoft Windows XP Home / Professional / Media Center Edition

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