Avast 2016: Reset forgotten or lost password in Avast Antivirus

Avast 2016: Reset forgotten or lost password in Avast Antivirus

Instructions to reset a forgotten or lost password in Avast Antivirus on systems running Windows.

How to regain access to Avast when the password was lost

Avast Antivirus allows you to set a password to protect access to your settings. If you lose or forget this password, you can regain access to your Avast Antivirus settings in two ways:

This article is not related to Avast Account passwords, or the Passwords manager feature in Avast Antivirus.

If you have lost or forgotten your password for your Avast Account, please read the following article:

For information about the Passwords manager feature in Avast Antivirus, please read the following article:

Reinstall Avast

If you lose or forget your password, you can regain access to Avast Antivirus settings by reinstalling Avast Antivirus in Safe Mode.

  1. Uninstall your version of Avast Antivirus. For uninstallation instructions, please read the following article:
  2. Reinstall Avast Antivirus. For installation instructions, please read the articles below according to your version of Avast Antivirus:

    When you reinstall Avast Antivirus, the new version will be password free.

Remove the aswResp.dat file

If you lose or forget your password, you can regain access to Avast Antivirus by removing the aswResp.dat file:

  1. Please ensure that you are logged in with Administrator permissions before you begin.
  2. Start Windows in Safe Mode according to the instructions on the Windows support page:
  3. Simultaneously press the Win + X keys on your keyboard and select File Explorer from the menu.
  4. Double-click on your Local Disk (usually C:) where Avast is installed by default.
  5. Follow the path below to access Avast files:

    Local Disk C:\ProgramData\AVAST Software\Avast
    If you cannot find the ProgramData folder in your system, follow the instructions on the Windows support page to display hidden folders:
  6. In the Avast folder, locate the aswResp.dat file and delete it.
  7. The confirmation window appears. Click Yes.
  8. Restart your system. When the system restarts, Avast is accessible without a password.
  1. Start Windows in Safe Mode according to the instructions on the Windows support page:
  2. On the Windows 8 Start Screen or Desktop simultaneously press the Win + X keys on your keyboard and select File Explorer from the menu displayed.
  3. Double-click on your Local Disk (usually C:) where Avast is installed by default.
  4. Follow the path below to access Avast files:

    Local Disk C:\ProgramData\AVAST Software\Avast
    If you cannot find the ProgramData folder in your system, follow the instructions on the Windows support page to display hidden folders:
  5. In the Avast folder, locate aswResp.dat file and delete it.
  6. The confirmation window appears. Click Yes.
  7. Restart your system. When the system restarts, Avast is accessible without a password.
  1. Start Windows in Safe Mode according to the instructions on the Windows support page:
  2. From the START menu select Computer.
  3. Double-click on your Local Disk (usually C:) where Avast is installed by default.
  4. Follow the path below to access Avast files:

    Local Disk C:\ProgramData\AVAST Software\Avast
    If you cannot find the ProgramData folder in your system, follow these steps to display hidden files:
  5. In the Avast folder, locate aswResp.dat file and delete it.
  6. The confirmation window appears. Click Yes.
  7. Go back to the START menu and restart your system. When the system restarts, Avast is accessible without a password.
  1. Start Windows in Safe Mode according to the instructions on the Windows support pages:
  2. From the START menu select Computer.
  3. Double-click on your Local Disk (usually C:) where Avast is installed by default.
  4. Follow the path below to access Avast files:

    Local Disk C:\ProgramData\AVAST Software\Avast
    If you cannot find the ProgramData folder in your system, follow these steps to display hidden files:
  5. In the Avast folder, locate the aswResp.dat file and delete it.
  6. The confirmation window appears. Click Yes.
  7. Restart your system. When the system restarts, Avast is accessible without a password.
  1. Start Windows in Safe Mode according to the instructions on the Windows support pages:
  2. From the START menu select My Computer.
  3. Double-click on your Local Disk (usually C:) where Avast is installed by default.
  4. Follow the path below to access Avast files:

    Local Disk C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast
    If you cannot find the ProgramData folder in your system, follow these steps to display hidden files:
  5. In the Avast folder, locate the aswResp.dat file and delete it.
  6. The confirmation window appears. Click Yes.
  7. Restart your system. When the system restarts, Avast is accessible without a password.
  • Avast Premier 2016
  • Avast Internet Security 2016
  • Avast Pro Antivirus 2016
  • Avast Free Antivirus 2016
  • Microsoft Windows 10 Home / Pro / Enterprise / Education
  • Microsoft Windows 8.1 / Pro / Enterprise
  • Microsoft Windows 8 / Pro / Enterprise
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate
  • Microsoft Windows XP Home / Professional / Media Center Edition

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