Avast Antivirus: SafePrice FAQs

Avast SafePrice: Frequently Asked Questions

What is SafePrice?

SafePrice is a browser extension from Avast that allows you to easily compare prices when shopping for products online. SafePrice selects the best prices from a database of trusted e-shops and displays them above your browser so that you don't have to leave your shopping site.

How do I use SafePrice?

Go to your preferred online shop and browse for a product. SafePrice presents better prices (if available) in a toolbar at the top of your web browser.

How do I manage the SafePrice browser extension?

Open Google Chrome and click the SafePrice icon to the right of the address bar. Select Manage extensions from the dropdown list. Here, you can enable, disable, or remove SafePrice.

Open Mozilla Firefox and click the menu icon (three horizontal lines) in the upper right corner of the screen. Select Add-ons (marked by the puzzle piece icon) and click Extensions in the left panel. Here, you can enable or disable SafePrice.

SafePrice is an embedded add-on from Avast Online Security. When Avast Online Security is installed, SafePrice is enabled by default. To manage this setting, click the Avast Online Security icon at the top of your browser, then click Settings. In Settings, tick the box next to SafePrice to enable or disable the add-on.

SafePrice is enabled by default in SafeZone Browser. Go to Settings (three dots), and click SafePrice to enable or disable the add-on.

Why are offers from my preferred e-shop not included?

SafePrice does its best to provide a broad coverage of offers and constantly works to increase the number of supported shops. There can be several reasons why a particular e-shop is not among the provided offers:

  • A lower price was not found.
  • The product has an extended delivery period or is not in stock.
  • The product could not be identified.
  • The e-shop is not a part of the supported sites.
  • If a shop is not among the supported sites, it does not necessarily mean the shop is not safe.

I found a much lower price in another e-shop; why was it not included in the SafePrice results?

SafePrice does its best to provide a broad coverage of offers and constantly works to increase the coverage of supported shops. There can be several reasons why a particular e-shop was not among the provided offers:

  • The product has an extended delivery period or is not in stock.
  • The product could not be identified.
  • The e-shop is not a part of the supported sites.
  • If a shop is not among the supported sites, it does not necessarily mean the shop is not safe.

Which e-shops does SafePrice check?

Avast is partnered with over 100,000 e-shops and is actively working to broaden its coverage.

Can I add my own shop to the list?

There is currently no application process to have your shop verified and added to the supported sites, however we plan to offer this option in the future.

What should I do if there is a problem with a product I ordered from a SafePrice recommendation?

We recommend that you contact the merchant directly for exchange, return, or refund procedures. While you shop, we inform you of cheaper offers among trusted e-shops. When you purchase the product, the transaction is carried out through the merchant and not processed by Avast. Therefore, you should contact the merchant to resolve any issues regarding the order.

  • Avast Premier 12.x
  • Avast Internet Security 12.x
  • Avast Pro Antivirus 12.x
  • Avast Free Antivirus 12.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education
  • Microsoft Windows 8.1 / Pro /Enterprise
  • Microsoft Windows 8 / Pro / Enterprise
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate
  • Microsoft Windows XP Home / Professional / Media Center Edition
     

We are sorry, unfortunately this article is not available in the selected language. Would you like to continue reading the article in the current language or go to our home page in the language you have just selected?

Continue reading Go to Home page