Last updated: January 19, 2018
Avast believes in full transparency and protecting our customers’ privacy.
Avast provides products under the Avast, AVG and HMA! brands globally. The privacy policies that cover these products can be found here:
We will incorporate data about our recently acquired CCleaner product in our 2018 Transparency report.
We are publishing our first transparency report to provide details into all government requests seeking access to Avast customer data that we received in 2017. We are also publishing a Warrant Canary on a quarterly basis. We want our users to have visibility about the types of government agency requests we receive, the frequency of requests, and the disclosure rate. In 2017, we did not receive any requests from government intelligence agencies for customer data.
Our policy is to give data only when compelled by law.
Here is the summary of requests:
| Year | Product | Number of Request for User Information | Requests as a Percent of User Base | Number of Disclosures of User Information | Disclosure Rate |
|---|---|---|---|---|---|
| 2017 | Avast Antivirus | 1 | 0.00000046% | 0 | 0% |
| SecureLine VPN | 28 | 0.0001% | 1 | 4% | |
| HMA! VPN | 102 | 0.022% | 40 | 39% |
