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Transparency report

Transparency report

Last updated: October 1, 2021

Avast believes in full transparency and protecting our customers’ privacy.

Avast provides products under the Avast, AVG and HMA! brands globally. The privacy policies that cover these products can be found here:

We are publishing our fifth transparency report to provide details into all government requests seeking access to Avast customer data that we received in Q3 2021. We are also publishing a Warrant Canary on a quarterly basis. We want our users to have visibility about the types of government agency requests we receive, the frequency of requests, and the disclosure rate.;

Our policy is to give data only when compelled by law.

Here is the summary of requests:

Year Product Number of Request for User Information Number of Disclosures of User Information Disclosure Rate as Percent of Requests
2017 VPN 130 41 31.53%
2018 VPN 234 6 2.56%
2019 VPN 130 3 2.30%
2020 VPN 153 2 1.37%
2021 VPN 101 0 0%