Your privacy is a fundamental human right. We’re committed to protecting it
— Ondrej Vlcek, CEO
Our privacy commitment to you
At Avast, our mission is to ensure everyone can be free and safe online. The most important way we do this is by making products that help protect your privacy and security. Privacy is a core value for Avast, and providing you with control over your online privacy is one of our main jobs.
We are also committed to responsible data practices in our business. From our base in the European Union, we operate under world-leading, user-centric privacy and data protection standards — and we apply them to our customers worldwide.
Our privacy values
Our users entrust us with their data in order to enhance online privacy and security. We take this responsibility seriously. To meet our commitment to privacy as a fundamental right, globally, we design and operate our products guided by a set of values which we think of as our ‘privacy rule of THUMB’.
T — Transparency
If we need to collect personal data (and we try to avoid it where we can), we’ll explain clearly why and how it will be used.
H — High Security
Any data we do need to process will be protected by the highest security standards. We’ll also give you the tools to keep your files, data, and browsing habits secure anywhere.
U — User Control
We want to put you in control of how your data is used, via easy-to-use tools. This goes for your interactions with Avast, as well as with anyone else in the digital world.
M — Minimization
We’ll only use the minimum amount of data needed for a specific purpose. We won’t collect or store your personal data ‘just in case’ it comes in handy later.
B — Benefit
When we do collect data, we will use it to benefit you by making your online experience better, such as by improving our online threat detection and prevention capabilities.
What types of data do we collect, and how do we use them?
Below are the main categories of data that we collect and what we use them for:
1. Account data
Account data helps us manage your account, facilitate your login to the service, and tells us how to reach you. It includes information needed to set up and customize an account, such as your email address and username, and information connected with our services, such as license keys. Some products, such as free antivirus, do not require setting up an Avast account.
2. Product data
Product data helps us get smarter about how to keep you safe. This includes:
3. Billing data
Billing data includes your name, email address, masked credit card number, license information, and in certain circumstances, your billing address and your phone number. We use it to send you purchase receipts, process payment and billing records, and to check for renewal, validity, and customer support. Billing data is collected only for paid apps.
How does data enable safety and security online?
Next generation AI technology
Products that put you in charge of your privacy
We build all our products in line with the privacy commitment and principles discussed above. That said, Avast also designs privacy products that specifically empower users to take control over their online privacy, no matter who they’re dealing with online.
For any inquiries relating to Avast’s privacy practices, please contact firstname.lastname@example.org