Remotely connect to any device anytime, anywhere
Empower IT admins to quickly and securely connect to a user’s device, anytime, anywhere, to access files, manage applications, and troubleshoot issues.
Why Avast Business Remote Control?
Increase efficiency
Efficiently manage the daily IT support needs of your users remotely.
Reduce costs
Instant connectivity to save you time and cut travel costs for on-site visits.
Exceed satisfaction
Provide superior service delivery while keeping your costs low.
Centralized Management
Manage all your Avast Business solutions in one single platform.
How does it work?
Connect
Use the console to quickly connect to your Windows and Mac devices anywhere there’s an internet connection.
Troubleshoot
Help your users quickly and efficiently resolve issues in real-time with multiple tools, utilizing a viewer.
Reports
View audit information so you know which admin connected to what device, session duration, and session notes.
SIMPLE. FAST. SECURE.
Ideal for businesses with multiple offices and Managed Service Providers (MSPs).
Avast Business Remote Control Features
Remote Administration
Remotely connect to any Windows or Mac device to install new software, troubleshoot issues, switch users, and more.
File transfer
Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.
System information
See vital information about the remote system’s hardware and software, such as CPU, IP, memory, data drives, and more.
Session recording
Capture your session for follow-up or training purposes.
Chat
Our chat feature helps you stay in touch with the user as you troubleshoot their issues.
Robust security
Complete end-to-end encryption keeps the remote connection safe and secure.
Reports
Get session and audit log reports so you know which admin connected to what device, and date, time, and session duration.
Keyboard Matching
Match the host's keyboard layout and vice versa.
Restart and Resume
Restart the connection of the viewer to the device and resume the connection.
Pause Session
Pause a current active connection to a device and resume it later on.
Multiple Monitors
Switch between multiple monitors that the device may have.
Session Notes
Type in notes during and after the session.
Info
See vital information about the connected device, such as CPU, IP, memory, data drives, and more.
Select Region
View only a specific part of the device's desktop.
Session Recording
Capture your session for follow-up or training purposes.
Share My Screen
Share your screen so the user can see the admin’s screen.
Whiteboard
Draw on the connected devices' screen to add shapes and text.
Blank Screen
Blank the connected device’s screen so the end-user cannot see anything.
Screen Capture
Take an image snapshot of the connected device’s screen.
Copy/Paste to a Remote Computer
Copy from device and paste to their own device.
Files
Transfer files to and from devices, along with pausing/resuming a file transfer.
Chat (Video and Voice)
Stay in touch with the user as you troubleshoot their issues.
Quality
Change the viewer’s quality resolution.
Tools
Select quick commands like CTRL+ALT+DEL
Choose a plan that fits your business needs
Basic Remote
Included
|
Premium Remote
Starting from £574.99 / Year
|
|
|---|---|---|
|
Number of sessions per month
|
5
|
Unlimited |
|
Session duration in minutes
|
5
|
Unlimited |
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Number of concurrent sessions
|
1
|
1 and unlimited |
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Number of admins
|
Unlimited | Unlimited |
Have Questions?
Visit our Frequently Asked Questions to learn more about Avast Business Premium Remote Control.
