Remotely connect to any device — anytime, anywhere
Easily and securely connect to your user’s device to access files, manage applications, and troubleshoot issues — no matter where you are.
Why Avast Business Premium Remote Control?
How does it work?
Restart and Resume
Share My Screen
Copy/Paste to a Remote Computer
Chat (Video and Voice)
What is Premium Remote Control?
Premium Remote control is a remote access and support software integrated in the Avast Business Hub security platform that allows IT administrators to provide instant remote support to their users — anytime, anywhere. With this tool, IT admins can quickly and securely initiate on-demand remote support sessions to remotely access files and applications, and help troubleshoot issues in real time – saving time and money.
How do I ensure that remote access software is secure?
Avast Business Premium Remote Control uses the RSA 2048/4096-bit public/private key exchange to negotiate symmetrical AES 256-bit end-to-end encryption to protect the data transfer between the local and remote computer.
Two-factor authentication (2FA) is an extra layer of security for help desk technicians and IT professionals and makes unauthorized access much harder. With 2FA enabled, an operator must provide a second factor (a one-time passcode) in addition to their password to log into the Avast Business Hub successfully.
How do we ensure privacy of the end users?
When the admin tries to remotely connect to the device, the end user will need to approve the connection. If the user is not logged in on the device, the IT admin will land on the OS login page. Without the credentials or the user accepting the connection, the IT admin will not be able to access the device.
What operating systems are supported?
Avast Business Premium Remote Control supports Windows and MacOS devices.