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Phone & Remote
Technical Support
Here to help 24x7x365

Avast Total Support


"He was GREAT!! And explained everything so I could understand it completely!"


"The representative went into my pc with no problem and fix the issues with my Avast security with no problem."


"He was very knowledgeable, fast and completed the task."

Features and Benefits

Avast Total Support (ATS) provides remote certified technical support directly over the Internet via a highly secure internet connection. We work on your system or device to help resolve a variety of computer, and peripheral device issues.

Open 24 x 7 x 365

We deliver unlimited 24/7 support to your computer right from the convenience of your home. Whether you need support at 3:00 in the afternoon or 3:00 in the morning, our 100% certified technicians are ready to take your call.

Free Diagnosis

Call us to discuss your support issue. We will connect remotely to your PC, find the trouble and explain the resolution, all for free!

Expert Technicians

All of our technicians are fully certified and trained to the highest standards by our specialist training team.

Help with Peripherals

Our technicians can assist you with installing and connecting your scanner, printer, or digital camera.

Secure Connection

Service to your computer is via a secure encrypted remote log-in session. Watch everything the technician is doing in real-time and take back control of the computer at any point. Plus, all our sessions are recorded for your peace of mind.

Top-rated Tools

In addition to our personal assistance, we use a range of top-rated tools to help solve any problems quickly and easily.

What’s Included

We provide free telephone support for each of the following issues with your AVAST Software*:

  • Fresh installation
  • Errors during install/uninstall
  • Configuration-related issues
  • Update-related issues
  • Error messages/alerts
  • Any other error/issue caused directly by installing or using Avast

*Free support is provided for Avast Free, Avast Pro Antivirus, Avast Internet Security and Avast Premier only.

However, Avast Total Support is more than just technical support for Avast As part of our paid-for Premium Support Services you can get unlimited support for all of the following items:


  • Virus, malware and spyware related issues
  • Slow computer
  • Root cause diagnostics
  • Browser configuration
  • Network connection


  • Email client accounts
  • Wireless networks
  • Software programs
  • Peripheral devices (tablets, smartphones, printers, etc.)
  • Browser - configuration & support
  • Data backup assistance
  • Network file sharing


If you would like to know more information, need help with your computer, or simply would like to ask us a question, call us for free at your convenience – Anytime, Any day, 365 day per year.

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