Enjoy 24/7 expert support for A$1.00 for the first 12 months
Need help? We’ve got your back 24/7
Everyone needs a helping hand sometimes. Our Expert Care team helps you solve any issues with free Avast products quickly and easily. Whether it’s getting advice on setting things up or solving a technical issue with them, they are always available.
Non-stop support across three channels
Tips on installing and using Avast free products
How Avast Expert Care for our free products works
Get customer help to solve your issues with free Avast products from the comfort of your home — it’s hassle-free, fast, and efficient.
Call us 24/7
Our experts will advise you
And help to fix your issues
You may still be wondering...
Why is it worth paying for Avast Expert Care as a free user?
With Avast Expert Care, you can get live assistance whenever you need it. This can be particularly important if you’re dealing with an urgent issue with an free Avast product requires prompt attention.
Increased efficiency. You can be sure that issues are resolved quickly and efficiently.
Knowing that you have access to support at any time of the day or night can give you peace of mind and confidence.
How do I purchase Avast Expert Care as a free user?
Should I activate my Avast Expert Care for my free subscriptions?
How can I cancel my Avast Expert Care for my free subscriptions?
- Click the following link to open our cancellation request form:
- Cancel my Avast Expert Care for free products
- Enter your first name, surname, and the email address linked to your purchase.
- Type or paste your Order ID.
- Click Submit request.
If you purchased Avast Expert Care for free products using your Avast account, you can also follow the instructions here to cancel or go to manage subscription to cancel.
NOTE: Canceling your subscription does not automatically generate a refund.