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Avast Expert Care

Enjoy 24/7 expert support for $1.00 for the first 12 months

Users of Avast free products can now enjoy 24/7 expert support for just $1.00 for the first year. Our Expert Care team will be available whenever you need them to help ensure you get the most from our award-winning products.

Need help? We’ve got your back 24/7

Everyone needs a helping hand sometimes. Our Expert Care team helps you solve any issues with free Avast products quickly and easily. Whether it’s getting advice on setting things up or solving a technical issue with them, they are always available.

Non-stop support across three channels
Enjoy 24/7 customer support every day of the year via phone, chat, and email.
Tips on installing and using Avast free products
Get advice on installation, features, benefits, and tips on how to best use our free products.

How Avast Expert Care for our free products works

Get customer help to solve your issues with free Avast products from the comfort of your home — it’s hassle-free, fast, and efficient.

Call us 24/7
Get in touch with our experts about free Avast product issues anytime, day or night.
Our experts will advise you
Enjoy customer support from the comfort of your home — it’s that simple.
And help to fix your issues
Our experts will find the best possible solution for you.

You may still be wondering...

There are several reasons why it can be worth paying for Avast Expert Care as free user.

With Avast Expert Care, you can get live assistance whenever you need it. This can be particularly important if you’re dealing with an urgent issue with an free Avast product requires prompt attention.
Increased efficiency. You can be sure that issues are resolved quickly and efficiently.
Knowing that you have access to support at any time of the day or night can give you peace of mind and confidence.
It’s easy. If you’re a user of a free Avast free product, just click on the “BUY NOW” button on this page and go through checkout, then you can have Avast Expert Care for your free products.
You don’t need to install or activate additional software to use Avast Expert Care as a free user. Just call our Avast experts when you want help with your free products. We’ll verify your subscription by asking you to provide details from your order confirmation email, such as your email address, name, and order ID.
To cancel the renewal for your subscription:
  1. Click the following link to open our cancellation request form:
  2. Enter your first name, surname, and the email address linked to your purchase.
  3. Type or paste your Order ID.
  4. Click Submit request.
Your cancellation request is now submitted. A confirmation email will be sent to the email address you provided.

If you purchased Avast Expert Care for free products using your Avast account, you can also follow the instructions here to cancel or go to manage subscription to cancel.

NOTE: Canceling your subscription does not automatically generate a refund.
Enjoy expert support at $1.00 for your first year
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