Premium Support customers get 24/7 phone access to highly trained technical support engineers and receive priority queueing across all channels -- with a guaranteed response time of 1 hour or less. With Premium Support, you’ll also get remote installation, configuration, and deployment - so you can sit back and let us take care of the rest.

You can track all open support cases in your Avast Business Customer Portal, which can be accessed here: http://businessportal.avast.com/.

You can have as many users as you want with the ability to contact Premium Support and open tickets. Simply add the names of the users who should have access, along with the phone number they’ll use to call in, under Contacts in your account.

With Premium Support, you are guaranteed a 1 hour response time. We aim to quickly resolve your issue so you can get back to running your business.

We currently only provide support in English.